FAQ
Shipping destinations:
- We ship for free within Canada & to the US for a low rate.
Shipping times:
- Local orders take approximately 5-7 business days to be delivered to you and we typically ship them out within 3 business days.
- International orders take approximately 7-10 business days to be delivered to you and we typically ship them out within 3 business days.
- Shipping time might vary depending on location, shipment method and other factors.
Shipping cost:
- Orders within Canada are always shipped for free (Regular untracked shipping)
- Orders to the US are shipped for $7 standard untracked delivery, or free on orders over $50.
- Tracking can be added for an additional cost of $10 on Canadian orders or $20 on orders to the US.
We do not offer any refunds or returns, however if you have any problems with your order, please contact us directly at frobesdesigns@gmail.com
Wondering which size is best for you pet? Simply measure your beloved pets collar and add 2 inches for all bandana orders.
Safety is a top priority to us at FrobesDesigns.
When using our accessories/pet toys, supervision is required at all times. Do not leave bandanas/bow ties on your pets when they are asleep.
FrobesDesigns is not held liable in the event of any injuries.